Capgemini invites experienced Oracle CX Field Service Consultants to join our dynamic team. You will be instrumental in designing, configuring, and implementing robust Oracle Field Service (OFS) solutions, driving tangible business value through technology.

Embrace a collaborative environment where you can shape your career, be inspired by global colleagues, and reimagine what's possible. Help leading organizations unlock technology's potential for a more sustainable and inclusive world.

Key responsibilities include configuring and implementing Oracle Field Service Cloud (OFS) solutions, designing intricate workflows, routing plans, activity types, and managing work zones, resources, and capacity.

You will also be responsible for integrating Oracle Field Service with Oracle CX, ERP, CRM, and third-party applications. This involves conducting requirement workshops, leading solution design sessions, and delivering comprehensive user training.

Proven hands-on experience with Oracle Field Service (OFS) Cloud is essential. A strong understanding of Capacity Planning, Scheduling & Routing, Work Zones, Resource Management, Activity Management, Mobility, and the Dispatch Console is required.

Your profile should also encompass system testing, UAT support, and production deployment. You'll troubleshoot application issues, provide ongoing support, and develop detailed functional and technical documentation. Collaboration with business stakeholders, architects, and development teams is crucial for success.