Join EY and build a career that’s as unique as you are. Leverage global scale, support, and an inclusive culture to become your best self. Your distinct perspective is crucial in helping EY achieve even greater heights. This role within the Opportunity Engagement Lifecycle (OEL) Centre of Excellence (CoE) Level 1 is a professional position focused on ensuring the accurate and timely execution of operational tasks for client engagements.

This role supports profitable growth and efficient service delivery by collaborating with Engagement Business Partners (EBPs). You’ll bring fresh thinking, adaptability, and a commitment to continuous improvement to the team, contributing to core areas of Quality & Risk Management, Engagement Economics, and Working Capital.

Monitor and complete assigned tasks with precision and within Service Level Agreements (SLAs), marking them as complete only when fully actioned. Escalate any arising issues promptly to the relevant EBP to ensure swift resolution.

Adhere to standard operational processes and proactively suggest improvements that enhance working efficiency. Participate actively in CoE team calls, sharing knowledge, experiences, and best practices with colleagues. Liaise effectively with stakeholders and other teams to gather necessary inputs and disseminate relevant information.

Engage in process changes by providing constructive feedback and actively assisting in the adoption of new working methodologies. Maintain flexibility and openness to shifting priorities, offering support to the team in areas requiring the most attention.

Demonstrate strong attention to detail and a commitment to delivering high-quality work. Possess excellent coordination skills, ensuring tasks are completed accurately and on time. Exhibit the ability to effectively plan, manage, and prioritize workload.

Showcase good judgment, knowing when to flag issues for assistance and when to make independent decisions. Possess solid numerical and data analysis capabilities. Maintain a proactive, "can do" attitude, acting as a reliable team member who collaborates effectively and shares information willingly.

Bring curiosity and a continuous improvement mindset, challenging the status quo and proposing enhanced ways of working. Be flexible and adaptable to evolving processes, tools, and team priorities. Experience in administration, project management, or customer service roles is essential. Proficiency with Microsoft systems and databases, along with a proven ability to thrive in fast-paced environments and demonstrate problem-solving skills and good business writing ability are required.