Join NTT DATA as a Network Support Senior Analyst and contribute to a leading global technology services firm. This role is based in Noida, Uttar Pradesh, India. We seek individuals passionate about innovation and growth within an inclusive and forward-thinking organization. Be part of a team that accelerates client success and positively impacts society through responsible innovation and digital transformation.

As a Senior Analyst, you will leverage extensive experience with Palo Alto SD-WAN SASE, routing, switching, and wireless technologies. Key responsibilities include vendor support for Velo Cloud, Cisco, and Riverbed; expert-level configuration and troubleshooting of L2/L3 network protocols, NEXUS, and SD-WAN; ensuring network standard compliance; and participating in the deployment, maintenance, and documentation of enterprise network infrastructure.

You will also collaborate with project managers and cross-functional teams, manage escalated support tickets via ServiceNow, and apply strong knowledge of WAN/LAN internetworking, protocol interoperability, and network architecture development. A working knowledge of networking products from Cisco, Dell, and Extreme Networks, along with adherence to ITIL and Change Management processes, is essential. Expect to work in a 24x7 environment, manage support queues, and perform network system analysis.

We are looking for candidates with a minimum of 8 years of experience managing LAN & WAN infrastructures, coupled with 8 years of expertise in routing, switching, Riverbed, and wireless technologies. Proven experience with vendors like Velo Cloud, Cisco, and Riverbed is a must.

Essential qualifications include a Bachelor's degree in Computer Science or equivalent work experience. Strong adaptive, communication, presentation, and leadership skills are highly valued. A comprehensive understanding of WAN/LAN internetworking, protocol interoperability, network architecture development, and requirements for testing is expected. The ability to work effectively within a team, adapt to change, and work unsupervised to achieve goals is also crucial. Experience with SDN infrastructure projects is preferred.