NTT DATA is seeking a dedicated Network and Systems Senior Associate to join our dynamic team. If you are an innovative and passionate individual looking to advance your career within a supportive and forward-thinking global organization, this opportunity is for you. We value adaptability and a drive for continuous growth.

This role is based in Noida, Uttar Pradesh, India, and offers a chance to contribute to a leading business and technology services provider that serves a significant portion of the Fortune Global 100. As part of NTT Group, we are at the forefront of AI and digital infrastructure, committed to accelerating client success and making a positive societal impact through responsible innovation.

As a Network and Systems Senior Associate, you will be instrumental in ensuring the smooth operation and optimization of our network infrastructure. Your key responsibilities will include gathering detailed requirements, analyzing complex technical networking issues, and providing actionable recommendations and solutions.

You will actively participate in daily operations meetings, ensuring strict compliance with service level agreements (SLAs) for your designated sites and service areas. This role involves providing 24x7x365 support to customer environments, requiring a commitment to continuous availability and responsiveness.

We are looking for candidates with hands-on experience in troubleshooting routing protocols such as RIP, EIGRP, and OSPF, along with a solid understanding of network monitoring tools like Voyence and SolarWinds. A minimum of 1-3 years of experience in network support or network operations is required.

This position demands a comprehensive understanding of WAN/LAN internetworking, including design principles, cost-performance trade-offs, protocol interoperability, and network architecture development. You should possess advanced knowledge of platform operating systems, including routers, LAN, WAN, and their interaction with the network, as well as advanced troubleshooting skills for wireless infrastructures.

Ideal candidates will demonstrate advanced skills in requirement gathering, network solution design, implementation, and support. Adherence to Change Management processes is crucial. Excellent written and oral communication skills, coupled with strong customer service abilities to effectively interface with clients and stakeholders, are essential. The ability to work independently and collaboratively within a team, adapting easily to change while consistently achieving goals, is highly valued. A minimum CCNA level certification is required.