Join NTT DATA, a global leader in business and technology services, and contribute to innovative solutions that accelerate client success and positively impact society. This role is based in Noida, Uttar Pradesh, India.

As a Network and Systems Senior Associate, you will be instrumental in maintaining and enhancing our clients' network infrastructures. You'll work within a dynamic environment, collaborating with a passionate team dedicated to forward-thinking innovation.

NTT DATA is committed to fostering an inclusive and adaptable workplace, offering opportunities for growth and professional development. We pride ourselves on being a global employer with experts in over 50 countries, driven by significant annual R&D investments.

Key responsibilities include gathering detailed requirements, analyzing complex technical networking issues, and proposing effective solutions and recommendations. You will actively participate in daily operational meetings, ensuring strict compliance with service level agreements (SLAs) for your designated sites and service areas.

This role requires active support for customer environments on a 24x7x365 basis, demanding a proactive and responsive approach to network operations and troubleshooting. You'll leverage your advanced knowledge of network systems and platforms to ensure seamless connectivity and optimal performance for our clients.

Ideal candidates possess hands-on experience troubleshooting routing protocols such as RIP, EIGRP, and OSPF, along with proficiency in network monitoring tools like Voyence and Solarwind. A strong foundation in WAN/LAN internetworking, including cost-performance trade-offs and protocol interoperability, is essential.

Demonstrated expertise in platform operating systems, router platforms, LAN, WAN, and router protocols, as well as advanced troubleshooting skills for wireless infrastructures, is required. You should also possess advanced skills in requirement gathering, designing, implementing, and supporting network solutions, alongside a deep understanding of change management processes.

We seek individuals with excellent written and oral communication skills, strong customer-facing abilities, and the capacity to work effectively both independently and collaboratively within a team. Adaptability to change and a proven history of achieving goals with minimal supervision are highly valued. A minimum of CCNA level certification is mandatory, and a B.Tech or equivalent graduate degree is expected. A relevant experience of 1-4 years is preferred.