Join NTT DATA, a global leader in business and technology services, and become an integral part of our innovative and adaptable team. We are seeking a skilled Network and Systems Senior Associate to contribute to our dynamic environment. This role offers the opportunity to grow with a forward-thinking organization dedicated to client success and positive societal impact.

In this role, you will be crucial in analyzing technical networking challenges, gathering requirements, and proposing effective solutions. You will actively participate in daily operational meetings, ensuring strict adherence to compliance standards and service level agreements (SLAs) for your assigned areas. This position requires supporting customer environments on a 24x7x365 basis, demanding a commitment to continuous availability and client satisfaction.

The ideal candidate possesses hands-on experience troubleshooting routing protocols such as RIP, EIGRP, and OSPF, along with a solid understanding of network monitoring tools like Voyence and Solarwind. We are looking for individuals with 1-3 years of network support or operations experience, capable of applying networking principles to solve complex issues. A comprehensive grasp of WAN/LAN internetworking, including design trade-offs, protocol interoperability, and architecture development, is essential. Advanced knowledge of router platforms, operating systems, wireless infrastructures, and change management processes is also a key requirement. Excellent communication, strong customer service skills, and the ability to work both independently and collaboratively are vital for success in this role.