Join a dynamic team driving functional excellence and innovation. This role is integral to enabling long-term growth within the organization, focusing on client success and strategic alliances.

We are seeking a motivated professional to contribute to our impactful client engagements. The ideal candidate will be instrumental in fostering strong client relationships and achieving business objectives.

This position offers a unique opportunity to work with leading clients and shape strategic account management practices. Become a key player in our growth-oriented environment.

Manage and nurture client relationships, ensuring high levels of customer satisfaction and retention. Drive account growth through strategic planning, identifying upselling and cross-selling opportunities.

Collaborate with cross-functional teams to deliver exceptional customer outcomes and resolve any issues efficiently. Analyze account performance, financial metrics, and business opportunities to inform strategic decisions.

Effectively manage executive stakeholders, including senior leadership and CXO-level contacts. Apply strong negotiation and conflict resolution skills to maintain positive and productive client partnerships.

A minimum of 3 to 6 years of experience in Customer Success, Account Management, Client Partner, or Strategic Account Management roles is essential.

Demonstrate robust Telecom domain expertise, with a proven track record of managing large enterprise or strategic Telecom customers. A Bachelor's degree in Business Administration, Engineering, Information Technology, Telecommunications, or a related field is required; an MBA is preferred.

Possess strong business acumen, analytical capabilities, and excellent communication and presentation skills. Experience with Global Capability Center (GCC) operating models and customer engagement frameworks is highly valued. A target-driven mindset and a commitment to achieving revenue growth and business objectives are key.