Seeking an experienced Navision SCM Consultant to deliver functional support and continuous improvement for managed services. This role focuses on Microsoft Dynamics NAV/Dynamics 365 Business Central supply chain processes, ensuring the robust operation of procurement, inventory, warehouse, planning, sales order, and logistics functions.

Requires strong hands-on NAV/Business Central functional expertise, deep understanding of end-to-end supply chain, and experience in an SLA-driven application support setting.

- Provide Level 2/3 functional support for Microsoft Dynamics NAV/Dynamics 365 Business Central Supply Chain modules. - Manage and resolve incidents, service requests, defects, and user queries within SLAs. - Configure and support supply chain processes including purchase, sales, inventory, item master, variants, tracking, warehouse, bin management, replenishment, planning, forecasting, and manufacturing. - Support procurement activities and analyze inventory discrepancies and planning issues. - Assist users with warehouse transactions and resolve issues related to item tracking, reservations, and inventory. - Gather business requirements, prepare functional specifications, and collaborate with developers for enhancements, integrations, and testing. - Create and maintain functional documentation, knowledge articles, and process maps. - Deliver user training and provide guidance on best practices. - Participate in problem management, root-cause analysis, and continuous improvement initiatives.

- 5+ years of functional consulting experience with Microsoft Dynamics NAV and/or Dynamics 365 Business Central. - Strong expertise in NAV/Business Central supply chain, logistics, purchasing, sales, inventory, warehousing, and planning. - Hands-on experience with item setup, locations, bins, item tracking, reservations, and posting setup. - Practical knowledge of warehouse operations, inbound/outbound processing, and inventory controls. - Proven experience in a managed services or SLA-based application support environment. - Ability to analyze and resolve functional issues across various supply chain processes. - Experience gathering requirements and producing functional design documents, test cases, and support documentation. - Understanding of NAV/Business Central integrations and coordinating issue resolution across teams. - Strong problem-solving, stakeholder management, and communication skills. - Ability to manage multiple priorities and deadlines effectively.