Join EY and build a rewarding career with a global leader. We are seeking a skilled Microsoft Dynamics 365 CRM Technical Senior to contribute to innovative solutions. This role offers the opportunity to leverage your expertise in D365 CRM to drive client success and foster a collaborative work environment.

At EY, we are committed to fostering an inclusive culture and providing the resources you need to grow. Your unique perspective will be invaluable as we work together to build a better working world. Become the best version of yourself and help us achieve our mission.

Lead the design, development, and implementation of D365 CRM solutions, ensuring they align with business requirements and industry best practices. Develop and customize D365 CRM applications, including intricate workflows, plugins, and system integrations.

Provide essential technical guidance and support to junior consultants and team members, cultivating a collaborative atmosphere. Conduct thorough system testing, troubleshooting, and performance tuning to guarantee optimal system functionality and a superior user experience. Stay updated on the latest D365 CRM features and updates, offering insights and recommendations for continuous enhancement. Participate actively in project planning and management, ensuring the punctual delivery of project milestones and objectives. Engage effectively with stakeholders at all levels, articulating technical concepts clearly and concisely.

A Bachelor's degree in Computer Science, Information Technology, or a related field is required. A minimum of 5 years of hands-on experience in Microsoft Dynamics 365 CRM development and implementation is essential.

Demonstrate a strong understanding of CRM concepts, data modeling, and core business processes. Proficiency in C#, JavaScript, HTML, and CSS is crucial, with proven experience in developing custom plugins and workflows. Familiarity with Agile methodologies and project management practices is expected. Excellent problem-solving abilities and the capacity to work both independently and collaboratively are key. Strong communication and interpersonal skills are necessary to build rapport with clients and stakeholders.