NTT DATA seeks a dedicated Messaging Services Advisor-M365 Administrator to enhance our team in Noida, Uttar Pradesh. This role is pivotal in overseeing and maintaining our Microsoft 365 environment, ensuring optimal performance and security.

We are looking for individuals who are passionate about technology and eager to grow within an inclusive and forward-thinking organization. The ideal candidate will bring a customer-centric mindset and a commitment to delivering high-quality support, creating positive client experiences throughout their journey.

This position requires flexibility for shift work to support 24x7 operations, offering a dynamic work environment. You will act as a subject matter expert, providing advice and program delivery while contributing to the development of innovative solutions.

Key responsibilities include administering, supporting, and maintaining the Microsoft 365 ecosystem, focusing on services like Exchange Online, Microsoft Teams, and SharePoint Online. You will perform technical troubleshooting, health checks, and capacity management for servers.

This role involves configuring and managing M365 services, implementing security and compliance policies, and performing root cause analysis for technical issues. You will also be responsible for end-user support, mailbox administration, and managing M365 Apps.

Additional duties encompass providing guidance to junior team members, documenting architecture and processes, and interacting with Microsoft support for complex issues. Staying updated with M365 trends and best practices is crucial for this position.

We require a Bachelor’s degree in Computer Science, Engineering, or a related field, coupled with a minimum of 8 years of experience in M365 workload administration and support. A strong understanding of Exchange Online, Microsoft Teams, SharePoint, and security/compliance features is essential.

Exceptional problem-solving, communication, and collaboration skills are a must. The ability to work independently with minimal supervision while collaborating with a global team is highly valued. Strong organizational and documentation skills are also necessary.

M365 or Azure certifications are considered a plus. Candidates must demonstrate adaptability and a commitment to continuous learning in emerging technologies.