Mastercard is a global leader in payments technology, dedicated to connecting and powering an inclusive digital economy for everyone. We strive to make transactions secure, simple, smart, and accessible across over 210 countries and territories.

Our Payment Networks Technology Switching Solutions team is seeking an experienced Manager for Technical Program Management. This role is crucial for driving large, cross-functional strategic initiatives, managing both market-facing and internal programs from concept to deployment. You will be the single point of accountability for project delivery, ensuring seamless collaboration between product and development teams.

Lead a global team in conceptualizing, rationalizing, and driving multiple simultaneous engineering projects. Develop and communicate a compelling vision that aligns with departmental and organizational goals. Deeply understand the platform, integration patterns, organizational capabilities, and company-wide assets to provide robust technical solutions. Continuously monitor and analyze key performance indicators, rigorously inspecting delivery plans and execution metrics. Adapt to shifting priorities while managing multiple activities concurrently, building and cultivating strong internal relationships, and managing escalations effectively.

Spearhead the end-to-end delivery of engineering work across multiple technology products and programs. Proactively manage delivery through engineering teams and all dependent organizations, identifying and resolving gaps in teams, processes, and systems. Lead, coach, and develop a team of Technical Program Managers, conducting performance reviews, fostering career development, and ensuring succession planning. Drive employee engagement and cultivate an inclusive, high-performance culture. Govern a portfolio of programs and projects, establishing and maintaining portfolio-level governance processes, monitoring project health, and ensuring consistent execution methodologies and reporting standards.

This role requires a strategic thinker with a proven track record in managing complex technical programs. You should possess a deep understanding of the payments technology landscape, platform architecture, and integration patterns. Experience in leading and developing teams of program managers, including performance management and career development, is essential. You must be adept at operating across diverse teams and architectures, identifying and removing blockers to ensure successful delivery.

The ideal candidate will have strong capabilities in stakeholder management, communication, and leadership, with the ability to build strong partnerships with Product, Engineering, Operations, Architecture, Security, and Business teams. Experience in establishing effective operating rhythms, governance routines, and performance metrics is critical. You should also be proficient in driving process improvement initiatives, promoting automation, and fostering productivity enhancements. Facilitating executive reviews and strategic decision-making discussions will be a key aspect of the role.