Manager | ServiceNow | Pune | ServiceNow
Deloitte
Deloitte
Join Deloitte as a Manager and lead groundbreaking digital transformation initiatives. This role focuses on leveraging ServiceNow, AI/LLM technologies, and enterprise integrations to drive innovation and operational excellence, particularly within global financial services. You'll be instrumental in shaping the future of enterprise technology, making a significant impact on client success and organizational growth.
Champion the end-to-end delivery of ServiceNow-powered workflow orchestration and automation solutions. Collaborate with stakeholders to define requirements and architect robust solutions. Design and implement scalable integrations across diverse systems, including mainframes and RPA platforms. Develop low-code/no-code applications using ServiceNow's extensive toolkit and architect advanced automation solutions leveraging AI/ML and LLMs. Lead geographically distributed teams to achieve large-scale transformation goals and drive adoption of CI/CD practices.
A proven track record of at least 8 years in managing large-scale digital transformations, workflow orchestration, and intelligent automation. Expertise in ServiceNow, including FSO, Flow Designer, IntegrationHub, and App Engine, is essential. Experience with AI/LLM-based solutions, enterprise integrations, and driving end-to-end delivery is critical. You should be adept at architecting scalable platforms, leading cross-functional teams, and implementing automation to deliver substantial business value. Familiarity with CI/CD, payment orchestration, and multi-market environments is expected.
Deloitte
Information Technology & Services