Manager | ServiceNow Developer | ITOM/ITAM/GRC | Pune | ServiceNow (Pune, IN)
Deloitte
Deloitte
Join Deloitte as a Senior ServiceNow Developer, specializing in ITOM, ITAM, and GRC. This role offers a unique opportunity to drive innovation and provide strategic guidance within our Enterprise Technology & Performance practice. You will be instrumental in shaping the future of our clients' technology landscapes and contributing to India's growth story.
Our environment fosters bold thinking and empowers you to achieve remarkable impact. We believe in creating a meritorious, respectful, and collaborative workplace that prioritizes your well-being and professional development. Embrace the chance to lead transformative change and become a catalyst for cutting-edge solutions.
Configure and customize core ServiceNow components, including forms, workflows, business rules, and integrations, to meet business needs. Collaborate closely with cross-functional teams to ensure seamless data flow and integration across various modules.
Provide expert advisory services and thought leadership on ServiceNow platform best practices, governance, and optimization strategies. Lead stakeholder communication, project planning, and proactively manage risks to ensure successful project outcomes.
Conduct thorough testing, manage deployments, and provide essential post-implementation support. Mentor and develop junior team members in both technical and functional aspects of ServiceNow. Maintain comprehensive project documentation, encompassing technical designs, test cases, and release notes for ongoing reference.
A minimum of 5 to 8 years of hands-on experience with the ServiceNow Developer Platform is essential. Demonstrable expertise in at least one of the following modules: ITOM, ITAM, or GRC, with a deep understanding of their respective development areas.
Possess a strong grasp of the ServiceNow data model, architecture, and integration frameworks. Solid understanding of ITIL processes and enterprise service management concepts is required. Excellent communication, stakeholder management, and documentation skills are critical for success in this role.
Experience in managing cross-functional, global delivery teams is highly valued. A Bachelor's degree or higher is expected for this position.
Deloitte
Information Technology & Services