Manager | ServiceNow Developer | ITOM/ITAM/GRC | Pune | ServiceNow
Deloitte
Deloitte
Join Deloitte as a Senior ServiceNow Developer, specializing in ITOM, ITAM, and GRC. This role offers an exciting opportunity to drive technological innovation and functional excellence within a leading global firm.
Be part of a team that empowers enterprise technology to not just maintain operations, but to actively enable innovation and long-term growth. Your contributions will be pivotal in shaping the future of our clients' digital landscape.
Configure and customize ServiceNow components, including forms, workflows, business rules, and integrations to meet diverse business needs.
Collaborate with cross-functional teams to ensure seamless integration and optimal data flow across various modules.
Provide expert advisory services and thought leadership on platform best practices, governance, and strategic optimization.
Lead stakeholder communication, project planning, and proactive risk management to ensure successful project delivery.
Conduct thorough testing, manage deployments, and provide essential post-implementation support.
Mentor and support junior team members, fostering their technical and functional development within the ServiceNow ecosystem.
A minimum of 5-8 years of hands-on experience with the ServiceNow Developer Platform is required.
Demonstrate strong knowledge in at least one of the following core modules: ITOM, ITAM, or GRC.
Possess a deep understanding of the ServiceNow data model, architecture, and robust integration frameworks.
Solid grasp of ITIL processes and enterprise service management concepts is essential.
Exhibit excellent communication, stakeholder management, and documentation skills.
Previous experience managing cross-functional, global delivery teams is highly valued.
Deloitte
IT