Join a dynamic team as a Senior ServiceNow Developer, focusing on ITOM, ITSM, and GRC modules. This role offers a unique opportunity to impact enterprise technology solutions and drive innovation. You'll be part of a leading organization committed to pushing boundaries and creating significant value for clients and communities.

Deloitte is dedicated to fostering an environment where audacious ideas thrive. We encourage you to bring your authentic self and aim higher, contributing to bold new frontiers. This position is ideal for a seasoned professional ready to elevate their career and make a tangible difference.

Configure and customize ServiceNow components, including forms, workflows, business rules, and integrations, to meet business needs. Collaborate effectively with cross-functional teams to ensure seamless data flow and integration across various modules. Provide expert advisory services and thought leadership on platform best practices, governance, and optimization strategies.

Drive stakeholder communication, meticulously plan projects, and manage associated risks. Conduct thorough testing, manage deployments, and provide essential post-implementation support. Mentor and guide junior team members in both technical and functional aspects of ServiceNow. Maintain comprehensive project documentation, including technical designs, test cases, and release notes.

This role requires 5 to 12 years of hands-on experience with the ServiceNow Developer Platform. A strong understanding of at least one of the following modules is essential: ITOM, ITAM, or GRC. Expertise in ITSM, including integration, Service Portal, Virtual Agent, Performance Analytics, and Service Catalogue development, is highly valued.

Deep knowledge of ServiceNow's data model, architecture, and integration frameworks is crucial. Solid understanding of ITIL processes and enterprise service management concepts is expected. Excellent communication, stakeholder management, and documentation skills are paramount for success in this position.