Seeking a dedicated Process Lead to champion IT Service Management (ITSM) processes within our project and operations landscape. This role is pivotal in ensuring robust governance and continuous enhancement of our IT service delivery.

Oversee and continuously refine IT Service Management processes across the project and operations environment. Drive standardization, implement effective measurement strategies, and lead initiatives for process improvement. Effectively manage stakeholders and ensure strong operational governance.

Requires deep expertise in IT Service Management (ITSM) processes. Proven ability in stakeholder management and operational governance is essential. Candidates should demonstrate a strong capacity for driving process standardization, measurement, and improvement initiatives.