Join our dynamic team as an Integrated Risk Management (IRM) / Governance, Risk, and Compliance (GRC) Manager. This role focuses on leveraging the ServiceNow platform to deliver comprehensive risk management solutions. You will be instrumental in designing, implementing, and optimizing enterprise-wide risk strategies, ensuring alignment with business objectives and regulatory requirements.

This is an exciting opportunity to shape the future of risk management within a leading organization and contribute to national growth initiatives. We foster an environment of collaboration, innovation, and continuous learning, empowering you to excel in your career.

Lead end-to-end ServiceNow implementations across ITOM, GRC, and ITAM modules, ensuring successful project delivery.

Conduct thorough requirement gathering sessions and design scalable, efficient, and compliant ServiceNow solutions.

Configure and customize ServiceNow components, including workflows, business rules, and integrations.

Collaborate with cross-functional teams to ensure seamless data flow and integration across modules.

Provide expert advisory services on platform best practices, governance, and optimization.

Drive stakeholder communication, project planning, and proactive risk management.

Oversee testing, deployment, and post-implementation support activities.

Mentor and develop junior team members in technical and functional areas, fostering a culture of growth.

Requires 8–12 years of hands-on experience with the ServiceNow platform, with a strong focus on ITOM, GRC, or ITAM modules.

Demonstrated expertise in requirement analysis, solution design, configuration, integrations, and production support.

Solid understanding of ServiceNow data model, architecture, and integration frameworks, coupled with knowledge of ITIL processes and enterprise service management concepts.

Excellent communication, stakeholder management, and documentation skills are essential, along with experience managing cross-functional, global delivery teams.