Learning Delivery Consultant - Global Learning
Capgemini
Capgemini
Join our global team as a Learning Delivery Consultant and help shape world-class learning experiences. This role involves close collaboration with various stakeholders to ensure the seamless planning and execution of high-quality learning programs for a worldwide audience. You will be instrumental in creating exceptional learner journeys and driving continuous improvements in learning delivery, leveraging expertise in project management, stakeholder engagement, analytics, and operations.
Manage the complete lifecycle of learning programs, from facilitated sessions to virtual and in-person events. Validate and coordinate program requirements, serving as the primary liaison for Learning Business Partners and facilitators. Ensure all delivery timelines are met, and program readiness is maintained through proper resources and documentation. Monitor delivery quality, identify potential risks, and implement mitigation strategies. Foster strong relationships with stakeholders and support facilitator planning and onboarding. Produce performance reports, analyze learner feedback, and recommend enhancements for improved delivery effectiveness. Oversee budget tracking and financial reporting, while also supporting initiatives to boost learner participation and satisfaction. Contribute to continuous improvement by sharing best practices and collaborating on enhancements based on learner insights. Coordinate all logistical and operational aspects for in-person programs and events.
We seek candidates with prior experience in Learning & Development, HR, Talent Management, or a similar field, demonstrating success in coordinating programs, projects, or events with multiple stakeholders. Experience supporting diverse learning modalities, including virtual, digital, and classroom settings, is essential. A proven ability to utilize reporting, analytics, and performance data is also required. Key skills include robust project management, excellent stakeholder engagement and relationship-building, strong communication abilities, and the capacity to interpret data for actionable insights. You should possess exceptional problem-solving and decision-making skills, with a knack for managing competing priorities and meeting deadlines. Proficiency in Microsoft Excel, PowerPoint, Word, and Copilot is necessary, alongside personal attributes such as adaptability, accountability, creativity, and a dedication to continuous improvement. A learner and customer-centric approach, coupled with a collaborative spirit and the ability to work both independently and as part of a team, is highly valued. Resilience, proactivity, and a commitment to operational excellence are also key.
Capgemini
Human Resources