Lead Technical Program Manager
Mastercard
Mastercard
Mastercard is a global leader in payments technology, dedicated to connecting and powering an inclusive digital economy. We strive to make transactions safe, simple, smart, and accessible for everyone. Our Digital Solutions Engineering team focuses on electronic payment systems, ensuring secure and convenient transactions across various channels. We are expanding our Authentication Solutions platform and seeking a Lead Technical Program Manager to drive our strategic delivery goals.
This role is crucial for overseeing complex, cross-functional projects, ensuring technical solutions align with organizational objectives and deliver desired outcomes. You will be instrumental in revolutionizing our technology offerings, particularly in authentication technologies like 3DS and Passkey.
As a Lead Technical Program Manager, you will accelerate project progress through decisive action and blocker resolution. You will skillfully navigate challenges, decomposing complex problems from inception to completion.
Your responsibilities include organizing work for optimal delivery, negotiating priorities, and escalating issues as needed. You'll meticulously maintain TPM artifacts, track SDLC milestones, and manage dependency timelines. Securing stakeholder buy-in and clearly communicating solution impacts will be key.
You will optimize processes with data, drive continuous improvements via retrospectives and meetings, and manage scrum deliveries effectively. Representing our team to stakeholders and external partners, you'll also manage dependencies, influence vendors, and ensure alignment with program goals, working independently while seeking guidance when necessary.
We are seeking a "born simplifier" with a proven track record in technical program management, adept at making timely decisions and managing intricate projects. A strong command of scrum delivery and process optimization, backed by data, is essential.
This role demands a deep understanding of business contexts, customer use cases, system functionality, and industry technologies. Exceptional communication skills are required to lead effective meetings, build consensus, and articulate decisions clearly.
Experience in managing dependencies, influencing external partners, and representing team services to diverse stakeholders is also critical. Candidates must demonstrate a commitment to information security principles in all activities involving Mastercard assets and data.
MasterCard
Financial Services