Lead Specialist - Customer Deal Desk, Global SSC
Oracle
Oracle
Join our Global SSC as a Lead Specialist in Customer Deal Desk. This role focuses on ensuring smooth business operations by meticulously managing contract documentation.
As a Contracts Administrator, you'll be instrumental in creating, validating, and processing contract paperwork in line with Oracle's stringent policies. Your collaboration with Sales, Finance, Legal, and other internal departments will be key to maintaining accuracy, mitigating risks, and facilitating seamless deal execution.
We are seeking an individual with exceptional decision-making abilities, even when faced with incomplete information, and outstanding English communication skills. The ability to manage multiple priorities with a keen eye for detail is essential, alongside a high level of adaptability and a quick learning capacity in a dynamic environment. Strong organizational skills and a proven track record of meeting deadlines are also crucial for success in this position.
Key responsibilities include the creation, validation, and processing of contract documents utilizing Oracle's standard templates.
You will ensure strict adherence to Oracle policies, approval protocols, and corporate risk guidelines.
Effective collaboration with Sales, Finance, Legal, and Deal Management teams is vital for efficient deal closure.
Managing numerous requests simultaneously while adhering to strict deadlines is a core aspect of this role.
Delivering exceptional customer focus and maintaining the highest standards of accuracy are paramount.
Essential skills include strong decision-making capabilities under pressure, even with limited data, and excellent English communication abilities, both written and verbal.
The capacity to manage competing priorities with meticulous attention to detail is required.
High adaptability and a quick learning aptitude are necessary for thriving in a fast-paced setting.
Proficiency in MS Office Suite, including Outlook, Word, Excel, and PowerPoint, is mandatory.
While not strictly required, 3–10 years of experience in handling contractual documents and familiarity with Oracle policies and procedures are considered advantageous.
Flexibility to work across all shifts, including the 8 PM to 5 AM schedule, is a must.
Oracle
IT Consulting