Join our dynamic team as a Lead Associate in Networks, contributing to our Engineering as a Service/Operate division. This role is pivotal in ensuring the seamless operation of our network infrastructure. You'll leverage your deep understanding of networking protocols and troubleshooting methodologies to provide essential first-line support.

Your expertise will be crucial in managing traffic flow, resolving network issues, and documenting new data center builds. You'll also play a key role in supporting the specific technological needs of other teams within the organization.

Provide comprehensive first-line support for all network-related issues, ensuring prompt resolution. Collaborate with the Network Engineering team to successfully implement data center builds. Develop and maintain accurate, easily understandable documentation for all new builds and operational procedures. Execute routine hardware and software upgrades and configurations to maintain network integrity.

A Bachelor of Science degree in Computer Science, Information Technology, a related software engineering field, or equivalent practical experience is required. Minimum of 2 years of technical experience in network, security, and transport-related domains. Proficiency with routing and switching technologies within data center networks. Demonstrated expertise and a strong understanding of the TCP/IP protocol suite. Fundamental knowledge of transport, network, and internet routing concepts, security policies, and peering, with specific experience in BGP, OSPF, TCP/IP, IDS/IPS, and DWMD. Extensive experience administering Cisco product lines, including IOS, IOS-XE, IOS-XR, and NX-OS. Solid understanding of firewall technologies and network security practices, particularly with Cisco ASA. Familiarity with both Cisco Campus and VXLAN environments. Experience with Linux operating systems. Ability to adapt to non-traditional working hours, including potential weekends, evenings, and holidays, is essential.