NTT DATA Services is seeking an enthusiastic ITIL System Administration Associate to join our dynamic team in India. We are a global leader in digital, cloud, and automation services, dedicated to fostering an inclusive and innovative work environment.

As a vital part of the NTT family, we partner with a significant portion of the Fortune 100, offering comprehensive consulting, applications, infrastructure, and business process services.

We are committed to diversity and inclusion, ensuring all qualified applicants are considered for employment without regard to protected characteristics. Accommodations are available for eligible applicants.

This role oversees and administers ITIL-based service support and technical account management, ensuring seamless incident ownership and client account management on a 24x7 basis.

Key responsibilities include managing and overseeing critical service delivery processes such as incident, problem, request, change, service level, and configuration management.

To excel in this role, you should possess a strong understanding of ITIL principles and system administration practices. The ability to manage and coordinate service delivery processes effectively is essential.

This position operates within a global business and IT services provider environment, requiring a proactive and adaptable approach to technical account management and service support.