ITIL - Account Service Specialist Advisor

NTT DATA

12–15 yrs Noida Full Time Work from office
NTT DATA logo
Posted : today
Actively hiring

Job description

Join NTT DATA, a leading global technology services provider committed to accelerating client success and driving positive societal impact through innovation. We are seeking a seasoned ITIL - Account Service Specialist Advisor to contribute to our dynamic team in Noida, India.

This role is ideal for individuals with established domain, technical, or process expertise who are ready to manage critical company projects. As part of an inclusive and forward-thinking organization, you will have opportunities to grow with us.

Responsibilities

In this advanced advisory role, you will spearhead the most complex service delivery processes across multiple service areas, managing operations within challenging environments. You will be responsible for regional coordination and leadership, conducting in-depth reviews of Service Management functions. Your expertise will be crucial in solving highly complex problems with creative and effective solutions.

Qualifications

We are looking for candidates with 12-15 years of relevant experience and an undergraduate degree or equivalent combination of education and work experience. A graduate degree is preferred. A strong grasp of ITIL processes and principles is essential, alongside advanced written and verbal communication skills. The ability to create and document processes, lead large cross-functional teams, and perform general office duties is also required. Travel, including overnight domestic or international trips, may be necessary.

Essential Skills

ITILService DeliveryProcess ManagementCross-functional Team LeadershipAnalytical SkillsDocumentationWritten CommunicationVerbal Communication

Highlights

  • Actively hiring

More Details

RoleITIL - Account Service Specialist Advisor
IndustryInformation Technology & Services, Telecommunications
DepartmentConsulting
Employment TypeFull Time, Work from office

About the Company

NTT DATA logo

NTT DATA

Information Technology & Services

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