ITIL - Account Service Specialist Advisor
NTT DATA
NTT DATA
Join NTT DATA, a leading global technology services provider committed to accelerating client success and driving positive societal impact through innovation. We are seeking a seasoned ITIL - Account Service Specialist Advisor to contribute to our dynamic team in Noida, India.
This role is ideal for individuals with established domain, technical, or process expertise who are ready to manage critical company projects. As part of an inclusive and forward-thinking organization, you will have opportunities to grow with us.
In this advanced advisory role, you will spearhead the most complex service delivery processes across multiple service areas, managing operations within challenging environments. You will be responsible for regional coordination and leadership, conducting in-depth reviews of Service Management functions. Your expertise will be crucial in solving highly complex problems with creative and effective solutions.
We are looking for candidates with 12-15 years of relevant experience and an undergraduate degree or equivalent combination of education and work experience. A graduate degree is preferred. A strong grasp of ITIL processes and principles is essential, alongside advanced written and verbal communication skills. The ability to create and document processes, lead large cross-functional teams, and perform general office duties is also required. Travel, including overnight domestic or international trips, may be necessary.
NTT DATA
Information Technology & Services