IT Support Associate II

Amazon

1+ yrs Jamalpur Full Time Hybrid (office + remote)
Amazon logo
Posted : today
Actively hiring

Job description

Join the dynamic OTS IT team at Amazon, a crucial component of our global operations. We provide round-the-clock IT support, ensuring the seamless functioning of Fulfillment, Sortation, Logistics, and Last Mile delivery. If you're driven to work hard, embrace fun, and contribute to worldwide success, this is your opportunity.

Responsibilities

Key responsibilities include maintaining IT equipment across Fulfillment sites, troubleshooting diverse IT hardware such as PCs, handheld devices, thin clients, and printers. You will manage device repair processes, support senior engineers on projects, and travel regularly to multiple sites within the region, ensuring all safety protocols are observed.

Qualifications

We are seeking candidates with a minimum of one year of experience in a corporate environment supporting Windows, Mac, or Linux operating systems. Essential skills include troubleshooting integrated computer systems and maintaining/troubleshooting specific hardware like Zebra thermal printers, thin clients, PCs, scanners, and portable handheld terminals.

Essential Skills

WindowsMacLinuxComputer Systems TroubleshootingZebra Thermal PrintersThin ClientsPCsScannersPortable Handheld Terminals

Good to Have

CompTIA A+CompTIA Network+Cisco/CCNARedhatMicrosoft Hardware InstallationAWSCustomer Service

Highlights

  • Actively hiring

More Details

RoleIT Support Associate II
Employment TypeFull Time, Hybrid (office + remote)

About the Company

Amazon logo

Amazon

IT Consulting

IT Support Associate II at Amazon | SkillMX | SkillMX