NTT DATA seeks a dynamic IT Senior Manager to lead complex service delivery processes across multiple areas. This role is crucial for managing projects vital to the company's success, requiring individuals with deep domain, technical, or process authority.

As a leader, you will be responsible for regional coordination and in-depth analysis of Service Management functions. You will tackle exceptionally complex problems, devising highly creative and effective solutions. The position is based in Noida, Uttar Pradesh, India.

- Lead and manage the most complex service delivery processes, spanning multiple service areas. - Oversee service delivery within the most intricate service delivery environments. - Provide regional coordination and leadership. - Conduct in-depth analysis and review of Service Management functions. - Develop innovative and creative solutions for unusually complex challenges. - Facilitate travel, including potential overnight domestic or international trips, as required.

- Possess domain, technical, or process authority in your subject area. - Manage projects that are critical to the company's objectives. - Demonstrate advanced understanding of ITIL processes and principles. - Exhibit advanced written and verbal communication skills. - Showcase an advanced ability to create and document processes effectively. - Ability to lead and influence large cross-functional teams. - Undergraduate degree or an equivalent combination of education and work experience is required; a graduate degree is preferred. - Approximately 12-15 years of relevant professional experience. - Must be able to perform essential responsibilities with or without reasonable accommodations, including general office requirements.