Join EY's Internal Transformation Services (ITS) team, a global group of experts dedicated to driving critical internal transformations aligned with EY's strategic vision. As an Associate Director, you will provide high-level strategic guidance and expert advice to executive leadership in project management, change management, and design thinking. This role is key to shaping EY's future through transformative projects, fostering innovation, and enhancing organizational effectiveness. Bring your extensive experience to collaborate with diverse teams and lead initiatives that redefine how we operate.

Your expertise will be essential in assessing landscapes, providing impactful insights, and bringing forward market trends and innovative ideas. We encourage a data-driven decision-making approach and a culture of continuous improvement. This position offers a unique opportunity to influence organizational growth and drive significant strategic advancements within EY.

Lead critical internal transformation programs, offering strategic guidance to executive leadership. Manage and cultivate senior stakeholder relationships up to CxO and Partner levels. Conduct rapid assessments of organizational landscapes to deliver actionable insights and drive strategic refinements. Introduce innovative perspectives, market trends, and data-driven decision-making capabilities to transformative initiatives.

Develop and implement comprehensive project management, organizational change management, and design thinking roadmaps. Oversee complex projects from inception to completion, ensuring high-quality outcomes and timely delivery. Define project scope, objectives, and success criteria in close collaboration with clients and stakeholders. Proactively identify and mitigate project risks and issues.

Develop and execute effective change management strategies, including conducting change impact analyses and readiness assessments. Build a robust change network, champion adoption, and manage stakeholders with a people-centric approach to foster mindset shifts and cultural transformation. Apply design thinking principles to uncover innovative solutions for complex business challenges. Conduct user research, define personas, and advocate for creativity and experimentation within client organizations.

A Master’s degree in business administration, management, or a related discipline is required. A minimum of 15 years of professional experience, including at least 10 years in management or business consulting, is essential.

Proficiency in advanced MS Office Suite, particularly for creating engaging presentations and dashboards, is necessary. Expertise in project management methodologies (e.g., Agile, Waterfall) and extensive knowledge of change management principles and models are critical. Familiarity with design thinking frameworks and tools for solving complex business problems is also required.

Candidates should possess exceptional communication and presentation skills, with the ability to adapt messaging for diverse audiences. Experience leveraging technology as an enabler for transformations is beneficial. Professional certifications such as PMP, Change Management, or Design Thinking are highly desirable.