Join NTT DATA, a global leader in business and technology services, as an IT Senior Associate. This role offers a fantastic opportunity to contribute to innovative solutions within the healthcare sector. We are seeking individuals passionate about growth and making a positive societal impact through technology.

This position is based in Noida, Uttar Pradesh, India, and focuses on supporting critical healthcare applications and operations. You will work with a dynamic team, leveraging your skills to ensure seamless delivery of IT services.

Provide essential L1/L2 application support for healthcare systems, working under senior team guidance. Monitor application health, meticulously log incidents, and troubleshoot basic issues to maintain SLA-driven operations. Support crucial activities such as application testing, upgrades, and patch validation.

Contribute to documentation, SOP creation, and knowledge management initiatives. Collaborate with clinical and administrative staff to resolve day-to-day operational challenges and ensure smooth workflow integration.

A foundational understanding of the Healthcare Provider domain, including hospital operations and clinical workflows, is essential. Strong analytical and problem-solving abilities are required, coupled with excellent communication and interpersonal skills for effective collaboration with diverse teams.

Familiarity with ITIL concepts is beneficial. This role is ideal for individuals eager to learn and provide proactive support within a fast-paced environment.