Join the AWS Infrastructure Services team, the backbone of the cloud, responsible for the design, planning, delivery, and operation of global AWS data centers. We tackle complex challenges in supply chain and infrastructure, ensuring continuous customer access to innovation. You will collaborate with a diverse group of engineers and specialists, contributing to the highest standards of safety and security while delivering infinite capacity at the lowest cost.

This role is essential to AWS's ability to reliably and safely provide infrastructure capacity to customers worldwide. Experience an inclusive culture that encourages bold ideas and empowers you to see them through to completion.

- Execute physical installations, cabling, handoffs, and decommissioning of racks within data centers. - Perform structured cabling, including fiber/copper terminations, patch panel connections, and labeling, adhering to AWS standards. - Conduct OTDR and power testing, validating results and escalating any failures. - Manage work orders and update workflow management tools with accurate status. - Perform quality checks on completed cabling work and update documentation in CMDB/DCIM. - Identify and escalate issues, blockers, or deviations from standard operating procedures. - Stage and verify incoming rack, cable, and hardware deliveries, maintaining inventory records. - Complete all required as-built documentation, port maps, and test result records before handoff. - Execute physical decommission activities, including asset de-tagging and rack extraction. - Adhere to all site-level SOPs, quality standards, and governance frameworks. - Participate in EHS audits and safety briefings, completing required training. - Coordinate with DCO, DCEO, Network Engineering, and facilities teams during deployment or decom activities.

- Minimum of 2 years in computer hardware troubleshooting and repair. - At least 1 year of experience in computer networking. - High school diploma or equivalent required. - Familiarity with rack decommissioning, including device wipe and media destruction procedures is preferred. - Proven ability to deal effectively with customers during problem resolution and operate efficiently under pressure. - Strong attention to detail and technical skills for hands-on execution of physical installations and decommissioning tasks.