Join AWS Infrastructure Services, the team responsible for the global cloud infrastructure that powers innovation for businesses worldwide. We are seeking a meticulous and technically adept Rack Lifecycle Tech to join our Rack Lifecycle Team. In this hands-on role, you will be instrumental in the physical installation, cabling, handover, and decommissioning of racks within our data centers, transforming capacity plans into operational reality with precision and adherence to standards.

Execute precise rack installations, including physical placement, power connections, grounding, and cable management according to AWS standards. Perform structured cabling, fiber/copper terminations, patch panel connections, and detailed labeling. Conduct OTDR and power testing, escalating any failures promptly. Manage work orders, update workflow tools, and conduct quality checks on completed cabling work. Identify and escalate any issues or deviations from SOPs. Support deployment readiness through site walks and material staging.

Handle the receiving, verification, and staging of incoming hardware deliveries, maintaining accurate site inventory records. Complete all required as-built documentation, port maps, and test records before handover. Execute physical decommissioning activities, including cable removal, power disconnects, and asset de-tagging. Perform device wiping and media destruction in compliance with AWS policies. Sort, label, and stage recovered assets for RMA, redeployment, or disposal, ensuring accurate capacity records.

Adhere strictly to all site-level SOPs, quality standards, and governance frameworks. Maintain and develop technical proficiency in structured cabling, fiber optics, and data center physical infrastructure. Participate in regular EHS audits and team safety briefings. Contribute to continuous improvement by identifying quality issues and suggesting process enhancements. Accurately utilize Rack Lifecycle Team tooling for work recording and data integrity.

A minimum of 2 years' experience in computer hardware troubleshooting and repair is required. Additionally, at least 1 year of experience in computer networking is necessary. A high school diploma or equivalent is the minimum educational qualification. Experience with customer interaction during problem resolution and operating efficiently under pressure is preferred, as is familiarity with rack decommissioning procedures, including device wipe, media destruction, and asset recovery.