Seeking a dedicated HR Operations & Admin Senior Representative to manage employee inquiries and HR processes. This role is crucial for supporting the employee lifecycle from hire to retire.

You will be instrumental in ensuring smooth HR operations and providing timely support to employees. This position requires keen attention to detail and accuracy in processing transactions.

This role involves supporting the US time zone and operates on a hybrid work model, offering a blend of in-office and remote flexibility.

Address employee queries through our ticketing system, email, chat, and phone.

Execute HR-related activities across systems like SuccessFactors and SAP, focusing on the entire employee lifecycle.

Process various HR transactions accurately, adhering strictly to established guidelines and Standard Operating Procedures.

Manage and resolve HR tickets efficiently within the ESC tool.

Complete assigned tasks within designated turnaround times and demonstrate the ability to multitask effectively on a daily basis.

Possess a Bachelor's degree to qualify for this role.

Demonstrate strong written communication skills for clear and effective correspondence.

Exhibit exceptional attention to detail and a commitment to accuracy in all tasks performed.

Availability to work flexible hours supporting the US time zone is essential for this position.