HR Operations & Admin Analyst
NTT DATA
NTT DATA
Join our team as an HR Operations & Admin Analyst, a role designed for seasoned professionals with 5-7 years of experience. You will play a crucial role in supporting global Hire-to-Retire (H2R) processes within a dynamic Global HR Shared Services environment. This position is key to delivering exceptional HR operational support across various employee lifecycle stages for multiple regions.
Your responsibilities will include ensuring accurate and timely transactions, upholding data integrity, maintaining compliance, and fostering a positive experience for employees and stakeholders. The role demands adherence to Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), and global/local regulations, while managing moderately complex HR tasks and queries.
Execute comprehensive Hire-to-Retire (H2R) processes, from onboarding through to separation, encompassing new hires, employee status changes, record maintenance, and exits. You will accurately process HR transactions using enterprise HR platforms and related tools, ensuring data integrity and timely completion. Maintaining employee master data and supporting documentation according to data quality, privacy, policy, and internal control standards is also a core function.
Prepare essential HR documentation, including employment letters and contracts. Additionally, you will support payroll inputs, attendance, leave, benefits, and performance management activities within the HR Shared Services scope. Responding to employee and manager inquiries via defined HR support channels and collaborating with various HR teams, such as HR Business Partners and Centers of Excellence (COEs), will be integral to the role.
We are looking for candidates with 5 to 7 years of hands-on experience in Global HR Shared Services or HR Operations. A strong understanding of the Hire-to-Retire (H2R) employee lifecycle, HR policies, and administrative guidelines is essential. Proven experience with enterprise HR platforms, HR case-management systems, workflow tools, and employee data management processes is required.
Key skills include excellent employee service and stakeholder management, with a knack for cross-functional collaboration. Strong verbal and written communication skills, meticulous attention to detail, and robust problem-solving capabilities are vital. The ability to analyze operational issues, follow defined controls, and prioritize workload effectively to meet deadlines and SLAs is also expected. Proficiency in Microsoft Office, particularly Excel, Outlook, and PowerPoint, is a must.
NTT DATA
IT Consulting