Join NTT DATA as a Helpdesk Senior Representative in Coimbatore, India. We are a global leader in business and technology services, dedicated to accelerating client success through responsible innovation. Be part of a forward-thinking organization that values integrity, commitment, and growth.

NTT DATA is a significant player in digital infrastructure, offering expertise in AI, cloud, security, and more. We empower organizations to navigate the digital future, supported by a robust global network and substantial R&D investment.

Provide senior-level support to end-users for IT-related issues.

Implement and adhere to ITIL best practices for service management.

Troubleshoot and resolve technical problems efficiently.

Contribute to the continuous improvement of helpdesk operations.

Proven experience as a Helpdesk Senior Representative or similar role.

Strong understanding and practical application of ITIL framework.

Excellent problem-solving and communication skills.

Ability to work effectively in a dynamic environment.