Helpdesk Associate - ITIL
NTT DATA
NTT DATA
Join NTT DATA, a global technology leader, as a Helpdesk Associate in Noida, India. We are seeking passionate and innovative individuals to contribute to our mission of accelerating client success and driving positive societal impact through responsible innovation.
NTT DATA is a significant player in business and technology services, supporting a large portion of the Fortune Global 100. Our expertise spans enterprise-scale AI, cloud, security, and application services, enabling organizations to navigate the digital future confidently. As a Global Top Employer with a presence in over 50 countries, we foster a culture of growth and innovation.
As a Helpdesk Associate, you will be instrumental in providing essential IT support to our clients. This role involves addressing technical issues, ensuring smooth operations, and contributing to client satisfaction through timely and effective assistance.
You will be part of a dynamic team, upholding NTT DATA's commitment to exceptional service. Your efforts will directly impact our ability to maintain strong client relationships and deliver outstanding IT solutions.
This position is ideal for individuals new to the field or recent graduates looking for an entry-level opportunity in IT support. While specific experience isn't mandatory, a foundational understanding of IT principles and a strong desire to learn are key.
Candidates should possess excellent communication and problem-solving skills. An understanding of ITIL frameworks is beneficial. Successful applicants will demonstrate a commitment to NTT DATA's values of quality, integrity, and commitment, contributing to our company's growth and market presence.
NTT DATA
Information Technology & Services