Lead the strategic direction of Product Deployment Engineering (PDE) as a manager. This pivotal role bridges gTech Ads, Google Customer Solutions (GCS) regional leadership, and PSA, ensuring customers successfully navigate product adoption.
You will be the key liaison with GCS PSA Leaders, Global Product Leads, and the Ads Solutions Engineering CoE to drive exceptional implementations. Your team will meticulously evaluate customer needs to foster advanced product adoption.
This position acts as a product advocate for gTech Ads, focusing on complex technical product deployments. It requires a blend of operational management for a specialized technical team and the execution of impactful regional media and product business strategies.
Operationally guide a high-performing team of Product Deployment Engineers (PDEs) through intricate technical projects and advanced implementations. Strategically serve as the principal advisor to gTech Ads GCS, owning the regional complex implementation strategy. Collaborate with implementation program managers, PSA leads, and regional sales directors to accelerate product adoption.
Act as a trusted advisor to align technical service delivery with media activation opportunities, balancing engineering support with sales targets. Partner with global/regional product leaders and technical program managers to align resource allocation with market-specific goals, guide vendor execution, and provide technical mentorship.
Collaborate with Ads Solutions Engineering to advance the automation roadmap and development. This involves delivering technical Business Requirement Documents (BRDs) and prioritizing initiatives for maximum impact.
A Bachelor's degree or equivalent practical experience is required, alongside 10 years of experience in troubleshooting technical issues for internal/external partners or customers. Significant experience, specifically 3 years, in people management is essential.
Candidates should possess experience in either system design or the ability to read code, with familiarity in languages such as Java, C++, or Python.
Preferred qualifications include a Master’s degree in Business, Statistics, Mathematics, Economics, Engineering, or Applied Science, or a related field. Fifteen years of experience managing projects and working with analytics, software coding, or customer-side web technologies is also highly valued. Building and maintaining stakeholder networks and navigating complex corporate structures are key assets. Knowledge of online advertising, customer growth roles, and familiarity with the ad serving industry and internet technologies are beneficial. The ability to navigate ambiguity and solve complex technical or business problems is crucial.
Technology