Lead the strategic vision and execution for Product Deployment Engineering (PDE), serving as the crucial bridge between gTech Ads, Google Customer Solutions (GCS) regional leadership, and PSA.
This role focuses on unifying functions to guide customers through product adoption maturity, collaborating with GCS PSA Leaders, Global Product Leads, and the Ads Solutions Engineering CoE to ensure excellent implementations.
Key responsibilities include critically assessing customer needs to drive advanced product adoption and acting as a product advocate for gTech Ads, balancing operational management with high-impact regional business strategies.
Guide a high-performing team of Product Deployment Engineers (PDEs) through complex technical projects and advanced implementations.
Act as the principal advisor to gTech Ads GCS, owning the complex implementation strategy across the region, and partnering with program managers, PSA leads, and regional sales directors to accelerate product adoption.
Align technical service delivery with media activation opportunities, balancing engineering support with sales targets, and collaborating with product leaders and technical program managers to align resource allocation, guide vendor execution, and provide technical mentorship.
Drive the automation roadmap and development by delivering technical Business Requirement Documents (BRDs) and prioritizing impact.
Requires a Bachelor's degree or equivalent practical experience, alongside 10 years of experience in troubleshooting technical issues for partners or customers, and 3 years in people management.
Experience in system design or code reading (e.g., Java, C++, Python) is essential.
Preferred qualifications include a Master’s degree in a relevant field, 15 years of experience managing projects with analytics or web technologies, and a proven ability to build stakeholder networks and navigate complex corporate structures.
Familiarity with online advertising, customer growth roles, ad serving, and internet technologies is advantageous, as is the ability to solve complex problems in ambiguous situations.
Technology