Lead the Product Deployment Engineering (PDE) team as a strategic liaison between gTech Ads, Google Customer Solutions (GCS) regional leadership, and PSA. This role is pivotal in guiding customers through product adoption maturity and ensuring excellent implementations by collaborating with GCS PSA Leaders, Global Product Leads, and the Ads Solutions Engineering CoE. Critically assess customer needs to foster advanced product adoption and serve as a dedicated product advocate for gTech Ads within complex technical deployments. This position harmonizes operational management of a specialized technical team with the execution of high-impact, regional media and product business strategies.

Google's mission is to build world-changing products, and gTech plays a crucial role in bringing them to fruition through expert technical support for global customers. Our solutions are built on deep technical expertise, product knowledge, and a comprehensive understanding of our clients' intricate requirements. Whether developing custom solutions or scalable new tools, our aim is to empower customers to fully leverage the potential of Google's offerings.

Operationally, guide a high-performing team of Product Deployment Engineers (PDEs) through intricate technical projects and advanced implementations. Strategically, act as the primary advisor to gTech Ads GCS, taking ownership of the complex implementation strategy across the region. Foster partnerships with implementation program managers, PSA leads, and regional sales directors to accelerate product adoption.

Serve as a trusted advisor to align technical service delivery with media activation opportunities, balancing engineering support with sales objectives. Collaborate with global and regional product leaders and technical program managers to synchronize resource allocation with market-specific goals, oversee vendor execution, and provide technical mentorship to engineers. Drive the automation roadmap and development with Ads Solutions Engineering by delivering technical Business Requirement Documents (BRDs) and prioritizing impact.

Integrate gTech's value proposition into GCS sales strategies and tailor global/regional data activation strategies to meet localized market needs alongside PSA counterparts. Oversee advanced implementations and custom CRM/API workarounds, while actively identifying best practices for scaling repeatable frameworks from bespoke solutions. Partner with cross-cluster product communities and Ads Solutions Engineering (ASE) to define technical tooling requirements (BRDs) that automate and scale implementation delivery. Define and disseminate best practices, working with agents to scale implementations effectively.

Deploy high-value, scarce technical resources to high-opportunity sectors, establishing robust metrics and case studies to quantify the delivered business value. Manage, mentor, and scale a high-performing team of PDEs, cultivating an environment of high impact and entrepreneurial spirit.

Minimum qualifications include a Bachelor's degree or equivalent practical experience, coupled with 10 years of experience in troubleshooting technical issues for internal/external partners or customers. A minimum of 3 years in people management is essential, along with experience in either system design or reading code (e.g., Java, C++, Python).

Preferred qualifications feature a Master’s degree in Business, Statistics, Mathematics, Economics, Engineering, or Applied Science, or a related field. Candidates with 15 years of experience managing projects and working with analytics, software coding, or customer-side web technologies are highly desired. Proven experience building and maintaining stakeholder networks, adeptly navigating complex corporate structures to achieve strategic objectives, is also a plus. Familiarity with the online advertising/customer growth role, the ad serving industry, and internet technologies is beneficial. The ability to navigate highly ambiguous situations, solve complex technical or business problems, and scale solutions effectively is crucial.