Join Google Cloud as a Head of Customer Engineering and play a pivotal role in guiding leading companies through their cloud transformation journeys. You will empower customers by delivering powerful cloud computing solutions that enhance productivity, mobility, and collaboration. Your expertise will be crucial in solving complex technical challenges and collaborating with product teams to innovate and stay ahead of industry trends.

Google Cloud Platform empowers organizations to build and transform their businesses with cutting-edge cloud technology. Our secure, reliable, and scalable products span the full technology stack, from infrastructure to applications. We partner with diverse industries, helping them realize the full potential of cloud solutions and drive digital transformation for businesses of all sizes.

As a Head of Customer Engineering, you will lead a team of subject matter experts focused on providing customers with trusted technical advice and AI-first solutions. Your leadership will be instrumental in cultivating team talent, developing skills, and ensuring successful cloud adoption outcomes that accelerate customer value.

Key responsibilities include fostering strong customer partnerships, providing thought leadership on cloud strategies, and identifying expansion opportunities to drive technical wins. You will collaborate closely with business leadership to shape technical go-to-market strategies and delivery plans, ensuring alignment, coverage, and staffing. Balancing technical insight with operational excellence, you will lead reviews and guide teams toward achieving technical agreements and successful migration strategies.

To excel in this role, a Bachelor's degree or equivalent practical experience is required, along with at least 10 years of experience in cloud-native architecture within customer-facing or support capacities. Proven experience managing a quota-carrying team is essential.

Preferred qualifications include 3 years of management experience leading teams in technical customer-facing roles within professional services or Sales Engineering. Familiarity with cloud engineering, on-premise engineering, virtualization, or containerization platforms is highly advantageous. Experience leading technical discussions, delivering demos, prototyping, and conducting customer workshops will further strengthen your candidacy.