Join our team as an HC & Insurance Operations Senior Representative and become an expert in the daily intricacies of the billing process. We're looking for proactive individuals eager to learn and grow, especially through client-specific training and comprehensive induction programs.

This role demands active engagement in all learning activities, including refresher sessions on billing procedures and compliance standards. You will gain a deep understanding of patient enrollment, insurance selection, charge and cash posting, and the management of denials and refunds.

Familiarity with the specifics of Practice Management applications is key. You will adhere strictly to processing and client-related protocols. The ability to analyze source documents like patient registration sheets, charge sheets, and EOBs is crucial for accurate data entry into our software.

Ensure meticulous adherence to processing and client-specific protocols.

Analyze and comprehend information from source documents such as patient registration sheets, charge sheets, and Explanation of Benefits (EOBs) before inputting data into the designated software fields.

Focus on achieving set performance targets and collaborate with the team to meet established Turn Around Times (TAT) while maintaining a high level of accuracy.

Develop in-depth process knowledge and contribute to decisions that positively impact Revenue Cycle Management (RCM).

Uphold the highest standards of patient confidentiality in all operations.

Candidates must have successfully completed a graduation or diploma program.

Proficiency in typing is essential for efficient data handling.

Availability to work regular scheduled shifts from Monday to Friday, 7:30 am to 5:30 pm IST, or rotational shifts as dictated by client requirements, is necessary.

This position requires on-site work attendance based on business needs.