This role focuses on Healthcare and Insurance operations, specifically within the billing process. You will be integral to the daily activities of billing, requiring a proactive approach to learning and client-specific training. Participation in educational sessions, including refresher training on billing and compliance, is essential.

A strong understanding of patient enrollment, insurance selection, charge posting, cash posting, denials, and refunds is expected. Familiarity with Practice Management application specifics and adherence to processing and client-related protocols are key.

Analyze and comprehend information from source documents like patient registration sheets, charge sheets, and EOBs before data entry into the software. Consistently meet set targets and collaborate with the team to achieve turnaround times with high accuracy. Apply in-depth process knowledge to make decisions that positively impact Revenue Cycle Management (RCM). Maintain strict patient confidentiality throughout all operations.

Candidates must have completed any graduation or diploma. Proficiency in typing is required. The ability to work regular scheduled shifts from Monday to Friday, 7:30 am to 5:30 pm IST, or rotational shifts as per client needs, is necessary. This is a mandatory work-from-office position based on business requirements.