Join EY GDS as a Manager specializing in Delivery Improvement through Design Thinking and Strategy & Business Design. This role is pivotal in enhancing our Managed Services offerings by identifying bottlenecks, implementing best practices, and driving continuous improvement to boost client satisfaction and project profitability. You will act as a key change agent, translating complex business discussions into clear, value-driven deliverables.

As a Manager, you will synthesize client and internal meetings, rapidly develop compelling slideware, build offering Points of View (POVs), and create Go-to-Market (GTM) materials. You will also plan and lead Design Thinking workshops to uncover customer-centric solutions and drive pursuit or delivery success. This is an excellent opportunity to contribute to a globally connected powerhouse, shaping client outcomes and your career.

Key responsibilities include engaging with clients and stakeholders, capturing meeting themes, and translating discussions into concise narratives and decision-driving artifacts. You will act as a trusted partner to pursuit and delivery teams, tailoring content for C-suite, business, and technical audiences.

Develop valuable content and GTM strategies by building POVs on offerings and industries, and curating GTM collateral. Rapidly create PowerPoint presentations, structure output based on enterprise personas, and maintain slide libraries showcasing client value. You will also plan and facilitate Design Thinking workshops, coach cross-functional teams on mindsets and tools, and convert outputs into tangible deliverables.

Additionally, structure workplans, manage risks, and prepare SteerCo updates and execution dashboards, ensuring adherence to EY's quality, brand, and confidentiality standards. Steward knowledge and brand alignment across all finalized assets.

A minimum of 8–10 years of experience in consulting, strategy, product/solution marketing, or business analysis is required, with proven content leadership. An MBA or Master’s degree in business, engineering, design, or a related field is essential.

Essential skills include advanced PowerPoint and visual-storytelling capabilities, proficiency with branded templates, and strong business acumen across various industries. A robust facilitation background, including experience with end-to-end Design Thinking workshops, is crucial. You must possess a proven ability to synthesize information into structured narratives, prioritize effectively, and communicate insights to senior stakeholders.

Excellent written and verbal communication skills are necessary to convey complex concepts simply and influence senior leaders. Prior training or certifications in Design Thinking are highly beneficial. Core capabilities encompass building logical narratives, applying Design Thinking stages, developing GTM assets, facilitating stakeholder management, and upholding quality and brand standards.