Join EY to build a distinguished career with global reach and a supportive, inclusive culture. As a Global Managed Service – Privileged Identity and Access Management – Staff member, you will contribute to a better working world. This role focuses on supporting the CyberArk Privileged Access Management (PAM) platform's daily operations, ensuring its infrastructure is robust and performance is optimal.

We are seeking an individual with a foundational understanding of cybersecurity principles, eager to develop their expertise. This position offers a unique opportunity to grow within the cybersecurity field and contribute to EY's commitment to innovation and excellence.

This role involves assisting with the administration and upkeep of the CyberArk PAM solution, including managing safes, platforms, and policies. Key responsibilities include monitoring the CyberArk environment's health and performance, responding promptly to alerts, and providing first-level support for privileged account access issues.

You will also participate in onboarding new accounts, ensuring adherence to security protocols. Collaboration with the cybersecurity team for infrastructure enhancements, documentation of procedures, and support for audits are integral parts of this position. Continuous learning about CyberArk features and industry best practices is expected.

To excel in this role, a Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field is required. Familiarity with Windows and Unix/Linux operating systems, along with basic cybersecurity principles, is essential.

While not mandatory, knowledge of Active Directory and LDAP is advantageous. Strong analytical, problem-solving, communication, and interpersonal skills are vital for success. The ability to thrive in a dynamic, team-oriented setting and a willingness to adapt to new technologies are also key. Flexibility for travel, on-call support, and shift work is necessary.