Join EY's GBS Consulting PI team in Bangalore, a global leader in assurance, tax, transaction, and advisory services. We empower technology, media, and telecommunications (TMT) organizations to navigate industry convergence, drive transformation, and achieve agile growth strategies. Our focus is on enhancing employee and customer experiences, protecting brand reputation, and enabling value-creating M&A.

EY Consulting is dedicated to building a better working world through people, technology, and innovation. Our client-centric approach delivers long-term value by solving the most strategic problems. We specialize in Business Consulting, encompassing Performance Improvement and Risk Consulting, alongside Technology Consulting and People Advisory Services.

Within Business Consulting, we help clients reimagine their business purpose and models, drive growth, manage costs, and overcome operational challenges. Our expertise spans innovation, strategy, business transformation, finance, supply chain, and operations, supporting large-scale program and portfolio management.

Our Finance Consulting practice assesses and transforms finance functions for improved performance and effectiveness. We implement service and cost improvement initiatives, embedding performance management cultures. Business Transformation leverages multidisciplinary capabilities in architecture, experience design, business design, and execution for complex, multi-year programs. Supply Chain and Operations provide strategic, operational, and financial insights, combined with digital advancements, to enhance outcomes, support sales growth, reduce costs, minimize risk, and ensure operational resilience.

As a Manager in GBS Consulting PI, you will provide expert advice and guidance to achieve project objectives. Your role involves leading client engagements focused on Sourcing Strategy, Outsourcing Advisory, Location Advisory, GBS Operating Model Design, GBS Implementation, Program Management, and GBS Optimization.

You will design GBS target operating models for future state processes across Finance, HR, Procurement, IT, and other functions. Identifying improvement areas and managing engagement economics, receivables, and team utilization are key aspects of this position.

Key responsibilities include delivering high-quality, impactful deliverables while managing service quality and client expectations. You will also actively participate in business development initiatives, contribute to brand building through thought leadership, and foster knowledge development within the firm.

Demonstrating significant industry and solution expertise, resolving people-related issues, and building a high-performance team through mentoring and coaching are essential. You will support team member development with guidance and feedback, ensuring compliance with firm standards. Contributing to firm initiatives for market leadership, growth, quality, and operational excellence is also expected.

Managing senior external and internal stakeholders independently and contributing to people-related initiatives such as recruiting, retention, and training are vital components of this role.

We seek professionals with 3 to 15 years of relevant post-MBA experience, ideally with consulting experience from a Big 4 firm. Experience with Outsourcing Service Providers (Business Excellence, Solution Design & Implementation, Sales) or Global Capability Centers (Process Excellence, Transition, Transformation) is also valued.

Demonstrated experience in GBS transformation across Finance, HR, IT, and Procurement is required, along with in-depth knowledge of current GBS, offshoring, and outsourcing trends and leading practices. Expertise in process optimization for areas like Lead to Order (L2O), Order to Cash (O2C), Record to Report (R2R), Procure to Pay (P2P), and Hire to Retire (H2R) is essential.

Experience in delivering engagements involving operating model design, shared services setup/implementation, process transformation, GBS optimization, location advisory, business diagnostics, business case analysis, planning, sourcing strategy, outsourcing/offshoring strategy, and the design of SLAs, process KPIs, and reporting requirements is crucial.

Candidates should have worked in one or more industry verticals such as Manufacturing, Technology, Consumer Goods, Retail, Industrial, Media, Life Sciences, or Oil & Gas. Experience supporting the engagement sales cycle, including technical and commercial proposals, is also a requirement. Relevant consulting experience with a Big 4 firm is preferred.

Preferred skills include a strong understanding of ERP suites like Oracle and SAP, as well as technologies such as RPA, AI, ML, and workflows. Working knowledge of process mapping tools like Microsoft Visio, IBM Blueworks, or Celonis, and data visualization tools like Tableau or Power BI, is beneficial. The ability to manage multiple workstreams, collaborate effectively, understand client needs, and develop customized solutions is vital. Articulating ambiguous client requests into simplified, structured scopes of work is also a key expectation.