Fleet Operations - Engagement Manager
Capgemini
Capgemini
Join Capgemini and empower yourself to shape your career within a supportive global community. We help leading organizations harness technology to build a more sustainable and inclusive world. This role is instrumental in ensuring the quality, cost-effectiveness, service delivery, and compliance of automotive supply chain operations.
Lead comprehensive fleet quality assurance for automotive supply chains, achieving quality, cost, service, and compliance targets. Establish and enforce robust quality governance, standards, and operating procedures. Drive ongoing improvements through KPI monitoring, root cause analysis, corrective actions, and damage prevention. Manage claims processes, supplier adherence, and stakeholder performance effectively. Guide quality assurance, inspection, and analytics teams, while enhancing performance visibility via reporting and insights. Support the development of capabilities, training, and operational excellence across fleet quality functions.
Requires a Bachelor's degree in Supply Chain, Logistics, Engineering, or a related field. Possess 8-12 years of experience in automotive logistics, fleet operations, or quality management. Demonstrates strong expertise in fleet quality governance, damage prevention, claims management, and continuous improvement methodologies. Proven leadership experience in managing teams and achieving operational and quality KPIs. Proficiency with Excel, fleet tracking/telematics systems, ERP platforms, and reporting tools like Power BI or Tableau is essential. Possess strong analytical, stakeholder management, problem-solving, and leadership capabilities.
Capgemini
IT Consulting