NTT DATA is seeking a talented Senior Salesforce Field Service Developer to join our dynamic team in Pune, India. This role is ideal for an innovative and passionate individual looking to contribute to a forward-thinking organization. You will be instrumental in designing and delivering robust enterprise Field Service solutions, driving client success through responsible innovation.

As a key member of our technology services team, you will leverage your expertise to build scalable and impactful solutions. We pride ourselves on fostering an inclusive and adaptable work environment where your growth is as important as our company's progress.

Key responsibilities include designing, configuring, and developing Salesforce Field Service solutions. You will manage Work Orders, Service Appointments, Service Resources, Skills, Territories, and Operating Hours. The role involves implementing advanced scheduling, dispatching, routing, and optimization features. Customization of Field Service mobile capabilities and development using Apex, LWC, Flows, SOQL, and Salesforce APIs are also crucial.

Further duties entail integrating Field Service with other Salesforce applications and external systems. You will actively participate in technical solution design, recommend scalable architectural choices, and troubleshoot complex configuration, integration, deployment, and performance issues.

We require a Senior Salesforce Field Service Developer with a minimum of 5 years of overall Salesforce experience, including at least 2 years dedicated to Salesforce Field Service. Prior experience with 3-4 end-to-end Field Service implementations is highly desirable.

Essential skills include strong Salesforce development proficiency with Apex, LWC, Flows, and SOQL. A deep understanding of Work Orders, Service Appointments, Service Resources, scheduling, dispatching, service territories, workforce management, optimization, and mobile processes is mandatory. Salesforce API and integration experience, along with strong client-facing and communication skills, are critical for this role. Service Cloud experience is also expected.