Event Intelligence and Digital Engagement professional

EY

3–5 yrs Bengaluru Full Time Hybrid (office + remote)
EY logo
Posted : today
Actively hiring

Job description

Join EY's Global Delivery Services as an Event Intelligence and Digital Engagement professional. This role is instrumental in enhancing the measurability, connectivity, and outcome-orientation of our flagship events. You'll contribute to a team that builds awareness of EY's services, brings our purpose to life, and fosters a high-performing culture.

We are seeking an individual who understands that impactful events extend beyond registration and thank-you notes. Your expertise will help create communities, generate valuable content, drive meaningful conversations, and derive measurable influence. You will bring a data-driven, digital, and audience-focused perspective to high-impact programs, measuring event effectiveness, boosting engagement, and converting activity into actionable insights for future strategic decisions.

Responsibilities

Key responsibilities include developing robust measurement frameworks for flagship events, encompassing engagement, reach, participation, feedback, content consumption, sentiment, and post-event actions. You will leverage data analytics to evaluate event success and pinpoint areas for improvement.

Drive digital engagement strategies across pre-event, live, and post-event phases. Collaborate with internal communications, social media, content, creative, and stakeholder teams to amplify event narratives. Develop audience engagement plans to build momentum and sustain impact.

Track registrations, participation, engagement patterns, feedback, and content performance. Create concise dashboards, reports, and insight summaries for stakeholders. Identify opportunities to integrate AI, automation, and event technology for enhanced efficiency in planning, engagement, and reporting. Support content repurposing efforts, including post-event stories and digital assets. Partner with Experience Design and Event Innovation to ensure events are both memorable and measurable. Collaborate across matrixed teams and influence stakeholders effectively, bringing a test-and-learn approach to continuously improve event formats and engagement models.

Qualifications

We are looking for a highly skilled and dynamic professional with a fresh perspective to join the Global Flagship Events and Experiences team, contributing to audience-centric, brand-aligned, and outcome-led experiences. Essential skills include a strong comfort with marketing data, event metrics, dashboards, and reporting, with the ability to translate data into clear insights and actionable recommendations.

Demonstrated understanding of digital engagement, content amplification, and audience journeys is crucial, along with experience using digital channels to build participation, engagement, or community. Strong project management and stakeholder coordination skills are required, as is the ability to collaborate effectively with various internal teams. Excellent writing and presentation skills are necessary for insight summaries and stakeholder updates.

Proficiency with Microsoft Office tools and data visualization or reporting platforms is expected. An interest in AI, automation, event technology, marketing technology, and emerging digital engagement models is beneficial. The ability to manage multiple projects, prioritize effectively, and maintain quality under deadlines in a fast-paced global environment is key. Fluent English, both written and spoken, is mandatory.

This role requires 3-5 years of experience in marketing, digital marketing, communications, event marketing, marketing analytics, community engagement, content marketing, or related fields. Strong stakeholder and project management skills, along with experience in campaign or event metrics, dashboards, reports, audience engagement, or digital content performance, are essential. The ability to convert data into insightful, simple, and useful communication is a must.

Essential Skills

Marketing DataEvent MetricsDashboardsReportingDigital EngagementContent AmplificationAudience JourneysProject ManagementStakeholder CoordinationMicrosoft OfficeData VisualizationReporting PlatformsFluent English

Good to Have

AIAutomationEvent TechnologyMarketing TechnologyPower BITableauPower AutomateCRMMarketing AutomationB2B MarketingIT ConsultingDigital Marketing AgencyEvent PlatformsSocial ListeningBehavioral InsightsCommunity BuildingIntegrated Campaigns

Highlights

  • Actively hiring

More Details

RoleEvent Intelligence and Digital Engagement professional
IndustryMarketing and Communications, Professional Services
DepartmentMarketing, Digital Marketing, Business Analysis
Employment TypeFull Time, Hybrid (office + remote)

About the Company

EY Global Delivery Services ( EY GDS) logo

EY Global Delivery Services ( EY GDS)

Marketing and Communications

Event Intelligence and Digital Engagement professional at EY | SkillMX | SkillMX