Join NTT DATA, a global leader in business and technology services, and contribute to innovative digital transformation initiatives. This role focuses on the administration, configuration, and ongoing optimization of the Esker platform. You will be instrumental in ensuring the smooth operation of document automation workflows, system integrations, and user access, directly supporting business users and collaborating with cross-functional teams.

This position is based in Bangalore or offers remote work options in Karnataka, India, providing flexibility while maintaining client-focused support. As part of NTT DATA, you'll be part of a forward-thinking organization committed to accelerating client success and societal impact through responsible innovation.

Key responsibilities include administering and maintaining the Esker platform across diverse business processes. You will configure intricate workflows, business rules, and approval routing systems. Managing user accounts, permissions, and security settings is crucial.

Further duties involve supporting specific Esker solutions like Accounts Receivable and Order Management, alongside troubleshooting application issues and ensuring timely resolutions. You will also collaborate with business users to identify process improvements, monitor document processing, and support integrations with ERP systems such as SAP, Oracle FCM, and JDE. Assisting with system upgrades, patches, and user training are also integral to this role.

This role requires hands-on experience with Esker administration, including workflow configuration and user management. Familiarity with integrating Esker with major ERP systems like SAP, Oracle FCM, and JDE is essential.

Strong troubleshooting skills for application and integration issues, including API connectivity, are necessary. A solid understanding of SOX controls and compliance requirements related to system administration is also important. The ability to develop operational reports, monitor KPIs, and recommend optimization strategies will contribute to success in this dynamic position.