Enterprise Resource Planning Specialist
NTT DATA
NTT DATA
Seeking a seasoned Navision Finance Consultant to join our managed services team. This role focuses on providing expert functional support for Microsoft Dynamics Navision and Dynamics 365 Business Central finance modules.
You will be instrumental in ensuring seamless operations, resolving incidents efficiently, driving continuous improvements, and delivering exceptional support to finance users. A strong foundation in accounting principles and hands-on NAV/Business Central configuration experience are essential. The ability to collaborate effectively with business stakeholders and technical teams within an SLA-driven framework is key.
Provide Level 2 and 3 functional support for Dynamics NAV/Business Central finance modules. Troubleshoot and resolve finance-related incidents and service requests within SLAs.
Configure and maintain key financial setups, including GL, AP, AR, Bank Management, Fixed Assets, Budgeting, Dimensions, and Tax configurations. Support month-end, quarter-end, and year-end closing activities.
Analyze posting issues, reconciliation variances, and reporting discrepancies. Translate business requirements into functional specifications. Collaborate with developers on design, testing, and deployment.
Support integrations with external systems. Develop functional documentation, knowledge articles, and user guides. Execute various testing phases, including UAT. Deliver end-user training and identify improvement opportunities.
A minimum of 5 years of hands-on functional consulting experience with Microsoft Dynamics NAV or Dynamics 365 Business Central is required. Demonstrated expertise in finance modules such as General Ledger, Accounts Payable, Accounts Receivable, Bank Management, Fixed Assets, Dimensions, and financial reporting is crucial.
Solid understanding of accounting principles, financial controls, and period-close processes is necessary. Experience in a managed services or SLA-based support environment is essential. You must be adept at diagnosing functional issues and managing incidents to resolution.
Proficiency in configuring financial setups, posting groups, dimensions, approval workflows, and tax configurations. Familiarity with NAV/Business Central integrations and cross-team collaboration is expected. Experience preparing functional requirement documents and test cases is a plus.
Strong stakeholder management and clear communication skills are vital for explaining system behavior to both finance and non-technical users. The ability to manage multiple support tickets and priorities in a structured environment is key.
NTT DATA
IT Consulting