Enterprise Resource Planning Advisor
NTT DATA
NTT DATA
Join NTT DATA as a Senior Workday Payroll Support Consultant and provide expert functional leadership for our Workday Payroll solutions. This role focuses on advanced production support, ensuring payroll accuracy, compliance, and operational efficiency across global Workday environments. You'll collaborate with cross-functional teams including Payroll, HR, Finance, Benefits, Time Tracking, Absence, and IT to optimize payroll processes and drive continuous improvement.
Provide Level 2 and Level 3 support for Workday Payroll, investigating and resolving processing issues, calculation discrepancies, and integration failures. Manage support tickets within SLAs and perform root cause analysis for lasting solutions. Support payroll activities like calculations, deductions, taxes, garnishments, and off-cycle payrolls, ensuring configurations align with business policies and regulatory requirements. Configure and maintain payroll elements, earning codes, deduction plans, and costing allocations. Support payroll-related integrations with third-party systems and coordinate troubleshooting. Develop and maintain payroll reports, dashboards, and audit controls. Assess Workday releases for payroll impacts and lead testing activities.
A minimum of 6-10 years of experience in HRIS, Payroll Systems, or Payroll Operations is required, with at least 4 years of direct Workday Payroll support experience. A Workday Payroll Certification is essential. Proven expertise in Workday Payroll processing, administration, configuration, costing, retro payroll, auditing, reconciliation, and security is necessary. Experience supporting multiple country payrolls and global operations, along with knowledge of payroll integrations and third-party providers, is crucial. Understanding of payroll tax regulations and statutory reporting requirements is expected. Flexibility to support business-critical activities outside regular hours is also required.
NTT DATA
Information Technology & Services