Capgemini seeks a senior leader to spearhead Forecast to Cash operations, encompassing end-to-end Planning, Logistics, and Order to Cash. This pivotal role demands profound subject-matter expertise across these critical supply chain functions. The leader will be instrumental in aligning commercial, supply chain, and finance objectives to significantly enhance forecast accuracy, service delivery, revenue realization, cash flow, and overall customer experience. An innovative mindset, driven by digital and process transformation, is essential to challenge existing paradigms and foster continuous improvement.

Drive performance and ongoing enhancement of Forecast to Cash operations within designated business units, geographic regions, or service scopes. Achieve measurable improvements in key business outcome metrics, including planning, logistics, order fulfillment, collections, overdue debt reduction, and cash conversion. Leverage data and advanced analytics to identify performance trends, anticipate operational risks, and prioritize strategic interventions. Define and lead the transformative agenda for Forecast to Cash, ensuring alignment with overarching business strategies. Cultivate strong, trusted relationships with senior stakeholders across commercial, supply chain, finance, technology, and market leadership.

A minimum of 15 years of progressive experience in Planning, Logistics, and Order to Cash, supported by a strong project portfolio and a proven track record of P&L contribution to sales. A Bachelor’s degree, ideally in a related field with relevant industry knowledge, is required; an MBA is highly preferred. Candidates must demonstrate a commitment to delivering high-quality work that enhances customer satisfaction, utilizing intellect and insight to develop creative solutions. Essential qualifications include exceptional customer orientation, decisive problem-solving abilities, strong communication and presentation skills, excellent judgment, and the capacity to shape compelling solutions for complex, unstructured challenges.