Drive significant business impact and achieve strategic objectives as an Engagement Executive for Capgemini Business Services. This senior-level role focuses on managing key client portfolios, ensuring contracted scope delivery, and cultivating strong client relationships.

Leverage your expertise to shape proposals, drive renewals, and expand client engagements. You will be instrumental in articulating our value proposition and capabilities to C-suite executives, solidifying our position as a strategic partner.

This role demands accountability for engagement budgets, revenue, and margin, alongside a deep dive into operational issue resolution. Cultivate a proactive control environment to prevent future challenges.

Inspire clients with new industry developments and champion best practices across Business Services and the wider Group. Bring forward expertise in transformation, delivery, and technology to enhance client accounts.

Demonstrate strong understanding and proven application of automation technologies like RPA, AI, Gen AI, and Agentic solutions to significantly improve process efficiency, client experience, and overall business outcomes.

Spearhead the organic growth of your engagement portfolio. Harness the collective strength of the Group, orchestrating services beyond Business Services to deliver comprehensive outcomes for clients.

Lead partnerships with clients, third-party vendors, and internal teams. Proactively identify and mitigate risks, serving as a top-level escalation point. Showcase resilience in problem-solving and foster trust through effective collaboration and active listening.

Become a talent magnet and mentor, nurturing future leaders within Delivery teams. Your authentic leadership style and strategic, out-of-the-box thinking will be highly valued.

Ensure successful delivery of contracted scope and manage all client contract obligations. Shape and co-create proactive proposals that lead to sole-source renewals and engagement expansions. Act as a key influencer at the client's C-suite, articulating the value proposition and fostering strategic partnerships. Manage engagement budgets and actuals, delivering contracted revenue and margin targets. Conduct deep dives into operational issues, resolving them effectively and building proactive control environments. Bring inspiration and new industry developments to clients, leading by example within Business Services and the Group. Apply knowledge of RPA, AI, Gen AI, and Agentic solutions to drive process efficiency and business outcomes. Drive the organic growth of the engagement or portfolio of engagements. Orchestrate Group-wide capabilities beyond Business Services to deliver comprehensive client outcomes. Lead partnerships with key stakeholders, including clients, partners, and employees. Proactively scan for failure modes and mitigate risks, serving as a top-level escalation point. Demonstrate resiliency in problem-solving and build trust through effective collaboration and listening skills. Mentor Delivery leaders and groom future leaders within the organization.

Possess a very strong operational understanding of Finance & Accounting. Demonstrate the ability and experience to deep dive into operational issues, perform root cause analysis, and coach teams on tools and methodologies. Build a proactive control environment for business processes. Showcase a strong track record in transformation programs, driving results and achieving measurable outcomes. Exhibit strong knowledge and passion for technology, including AI/ML/Gen AI, and be able to articulate use cases and value propositions. Be an authentic leader and a talent magnet, mentoring Delivery leaders and grooming future leaders. Possess excellent leadership and communication skills. Exhibit a strategic mindset and out-of-the-box thinking. Prior C-level role experience in a select industry or experience as a direct face-off to CXOs in a specific industry will be a significant advantage.